Customer Announcement: System Upgrade and New Features
Over the coming weeks, we will be undergoing a major upgrade of all of our IT systems and will be moving to a new practice management platform. This will bring a number of exciting new features that we hope will enhance the customer experience and allow us to further enhance service quality for all our patients.
We have taken every precaution to minimise disruption to normal service during this period and all existing client records (including old appointment records) will be securely transferred across to the new software.
This is a significant upgrade for our clinics and we kindly ask for your patience and understanding while staff members orientate to the new system. Online booking will also be unavailable during this period.
Some of the exciting new features:
- New Patient Portal
- Online Class Booking
- Online Appointment Tracking
- Optional SMS Reminders
- Simple Customer Feedback Tools
- Improved Patient Information and ‘Save to Calendar’ (.ics) Link
- Access to Personal Rehabilitation Programs Online (Feb 16)
If you have any questions, please do not hesitate to contact us.